Referral Forms 

Referral Process and Preparatory Sessions

Before any family time sessions can begin, a non-refundable referral fee of £20.00 must be paid, and a referral form completed. This form is essential to initiate the process and ensure all relevant details are captured. We aim to process referrals within two weeks of receipt; however, this timeframe may be delayed during busy periods or if all necessary information is not provided.

Following the referral, a preparatory session will be required with all parties involved, held separately where necessary. This session serves as an opportunity for you and your child(ren) to meet our staff, familiarise yourselves with the venue, and discuss your case in detail. During this time, we will also complete any required paperwork.

The preparatory session is designed to ensure all parties feel comfortable and informed before family time sessions commence. It also provides an opportunity for you to ask any questions or raise concerns regarding the process. In some cases, the preparatory work may be conducted on the same day as the initial meeting if appropriate and convenient for all parties involved.