At Norwich Family Time Centre, we are committed to providing a safe, professional, fair and child-focused service for all children and families who use our centre.

Our policies and procedures set out the standards we work to and provide clear information about how we manage areas including safeguarding, confidentiality, information sharing, family time, complaints, fees and the protection of personal information.

We believe it is important that families and professionals understand how our service operates. Our key policies are therefore available below for you to read and download.

Please select the relevant policy below to view the full document.

If you have any questions about one of our policies, require a document in an alternative format, or need help understanding how a policy applies to your circumstances, please contact us.